Accessibility Statement

The THesis Hotel Miami Coral Gables, Curio Collection by Hilton™ (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

Digital Accessibility Compliance Guidelines and Goals

We follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities. In accordance with WCAG 2.1 AA-Level Compliance, our website strives to meet four core principles known by the acronym POUR.

Perceivable. This includes providing alternatives to non-text content and alternatives to time-based media.

Operable. We ensure the website is compatible with users’ browsing methods.

Understandable. Our content and information on all amenities is provided in a clear, concise way that avoids ambiguity.

Robust. A wide range of technologies can be used to access our site content.

Continuous Digital Monitoring

Our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code. The site is continually evaluated using accessibility monitoring tools and assistive technology.

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We Welcome Feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at Sales@thesishotelmiami.com with a description of the issue you encountered and your contact information. Your experience matters to us.

The THesis Hotel Miami website may contain material from social media sites such as Facebook and YouTube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, YouTube and Instagram.

Accessible Features and Amenities

Built in 2019, THesis Hotel Miami is compliant with the Department of Justice 2010 ADA Standards for Accessible Design. We welcome guests of all abilities. Our property descriptions aim to allow all visitors to make an informed decision about whether the hotel is an appropriate choice for their needs.

Property Features

• Accessible public entrance with door width of 72”.
• The registration desk is 48” high. It has space to hand materials back and forth to guests who use wheelchairs. If for any reason guests are unable to use the registration desk, they are personally attended by staff.
• Accessible route from the public entrance and rooms to the registration area.
• Accessible elevator with braille instructions. Height of the highest button in the elevator is 48”.
• Accessible route to the elevator from the public entrance, registration desk and rooms.
• Accessible emergency exit with door width of 36”.
• Accessible public restroom.
• Accessible parking garage.
• Accessible route from parking garage to the main entrance.
• Space to accommodate accessible vehicles.
• Wheelchairs available upon request.
• TTY for guest use.
• Visual and audible alarms for smoke, fire and emergency.
• Guest room televisions have closed captioning.
• Braille signage throughout the property.
• Service animals are welcome at the THesis Hotel Miami.
• All accessible food and beverage outlets:
• Mamey Restaurant, with direct access from the lobby (no doors) and an outside access door with a width of 72”.
• The Collab Restaurant, with direct access from the lobby.
• Pool bar with access via the elevator on the third floor and entrance door with a width of 72”.
• Accessible route to all food and beverage outlets from the public entrance and rooms.
• All accessible meeting and event facilities, located on the 2nd floor.
• Accessible route to all meeting and event facilities from the public entrance and rooms (via accessible elevator).
• Fitness center with door width of 36”.
• Accessible route to fitness center from the public entrance and rooms.
• Pool with chair lift available.
• Accessible route to pool from the public entrance and rooms.

Accessible Guest Rooms

1 King Mobility Accessible W/bathtub

Entrance door width of 36”
Bathroom door width of 36”
One king bed
ADA tub

1 King Bed Hearing Accessible

Entrance door width of 36”
Bathroom door width of 36”
One king bed
Visual fire alarms, visual doorbell, visual notification for phone calls.

2 Queen Mobility Accessible W/bathtub

Entrance door width of 36”
Bathroom door width of 36”
Two queen beds
ADA tub

2 Queen Mobility Accessible W/rollin Shower

Entrance door width of 36”
Bathroom door width of 36”
Two queen beds
Roll-in shower

2 Queen Hearing Accessible Room

Entrance door width of 36”
Bathroom door width of 36”
Two queen beds
Visual fire alarms, visual doorbell, visual notification for phone calls.

1 King Mobility Accessible W/bathtub

Entrance door width of 36”
Bathroom door width of 36”
One king bed
ADA tub with bench transfer and grab bars

1Kng 1bdrm Ste Mobility/hearing Access W/ Tub

Entrance door width of 36”
Bathroom door width of 36”
One king bed
ADA tub with bench transfer, grab bars and low sinks

1 King Deluxe Mobility Accessible W/bathtub

Entrance door width of 36”
Bathroom door width of 36”
One king bed
Roll-in shower, grab bars and low sinks.

Accessible route from public entrance and registration area to accessible rooms.

Standard rooms have entrance door widths of 36” and bathroom door widths of 36”. Please note that they do not have accessible features.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the THesis Hotel Miami Coral Gables website. The hotel is not responsible for any third-party content on the website.